77aya Privacy Policy — How your information is kept secure

1 Introduction

77aya (www.77aya.net) is a trusted online gaming and Sports Betting platform in Bangladesh. We hold our users' privacy in the highest regard and are firmly committed to keeping their personal information secure.

This Privacy Policy explains in detail what data 77aya collects, how that data is used, how long it is retained, and how you can maintain control over your own information. This policy applies to the 77aya website, mobile app, and all related services.

We never use your data for any commercial purpose without your consent. Your trust is the foundation of our service, and we are always committed to honoring it.

2 What data we collect

77aya collects only the information that is strictly necessary to provide its services. No excessive or unnecessary data is collected. The categories of data collected are listed below:

3 How Your Information Is Used

77aya uses collected data for specific and limited purposes. Here is what we do with your information:

• Account management: Enabling registration, login, and keeping your account secure.
• Transaction Processing: Processing deposits and withdrawals quickly and securely.
• KYC verification: Identity and age verification in compliance with legal obligations.
• Fraud Prevention: Detecting suspicious activity to keep accounts secure.
• Service Improvement: Analyzing usage patterns to improve the gaming experience.
• Responsible Gaming: Identifying signs of gaming addiction and providing timely support.
• Customer Support: Using your information to resolve issues and provide support.
• Legal compliance: Meeting the requirements of applicable laws and regulatory authorities.

4 Data Sharing & Disclosure

77aya may share your personal data with third parties only in very limited circumstances and under strict conditions. Those circumstances are outlined below:

• Payment Processor: Only the necessary information is shared with Mobile Banking, Nagad, Rocket, and banks to process transactions.
• Security Partner: Data may be shared with certified partners for fraud detection and anti-money laundering purposes.
• Legal authorities: Data may be disclosed in response to a court order or a lawful request from a law enforcement authority.
• Regulatory Authority: Information may be disclosed to relevant authorities for licensing and compliance purposes.

Outside the circumstances described above, 77aya never discloses your data to any advertiser, data broker, or other commercial entity. All third-party service providers are required to comply with 77aya's privacy standards and have formal agreements in place.

5 Cookie Policy

The 77aya website and app use cookies and similar technologies. Cookies are small data files stored on your device that help improve your browsing experience.

You can disable cookies through your browser settings. However, disabling certain cookies may cause some site features to stop working correctly. Essential cookies cannot be disabled as they are critical to the core functionality of the service.

6 Data Retention Period

77aya retains your data only for as long as necessary. All information is kept while your account remains active. After account closure, certain data may be retained for a defined period to meet legal and regulatory requirements.

• Transaction Data: A minimum of 5 years after account closure (in accordance with financial regulations).
• KYC documents: Up to 5 years after account closure.
• Communication Log: Support tickets and chats for up to 1 year.
• Game History: While the account is active and for 1 year after closure.
• Cookie Data: 30 days to 2 years, depending on the type.

7 Security Measures

77aya uses industry-leading technology to protect your data. Our security framework operates across multiple layers, so even if one layer is compromised, your information stays safe.

• SSL/TLS encryption: 256-bit encryption is used for all data transmissions.
• Firewall: Servers are protected by advanced firewalls.
• Access controls: Only authorized staff have access to specific data.
• Security Audit: Regular third-party security audits are conducted.
• Data Backup: Encrypted backups are created and tested on a regular basis.
• Breach Response: In the event of a data breach, affected users will be notified within 72 hours.

8 Your rights

As a 77aya user, you have the following rights over your personal data. These rights are recognized under international privacy law and are fully supported by 77aya.